TheYavue Official Website › Guarantee
GuaranteeThe TheYavue guarantee: sixty days, opened bottles included
TheYavue carries a 60-day money-back guarantee from the date of purchase, and opened bottles are inside it. You call the order desk on +1 (315) 724-2018 with your order ID, ask for a return authorisation, and post the bottles back with tracking at your own cost. Two clocks then run: three to five business days at the desk, five to ten at your bank.
A guarantee is only as good as the steps it takes to use it, so those are on this page in the order they happen.
What the TheYavue guarantee covers
| The term | |
|---|---|
| Length | 60 days from the date of purchase |
| Opened bottles | Included. You do not have to leave the seal intact to qualify. |
| What you get back | The purchase price |
| Return postage | The buyer’s, and tracking is strongly advised |
| How to start it | Call the order desk on +1 (315) 724-2018 with your order ID |
| Return address | 498 Seventh Avenue, Floor 19, New York, NY 10018, USA |
| Processing | Three to five business days once the desk has it |
| On the card | A further five to ten days, which is your bank rather than the desk |
These are the seller’s terms as published. The sales page is the authority if a longer window is ever printed there.
The two things worth pulling out of that table are the two that differ between good and bad guarantees in this category.
Opened bottles being included is the one that matters. A guarantee that requires an unbroken seal is a guarantee on a product you were never allowed to try, and it is common enough to be worth checking for. This one is not that.
Return postage being the buyer’s is the ordinary arrangement and it is fair to say so plainly: a refund on a $59 bottle costs you the postage to send it back.
Using the TheYavue guarantee, in order
Ring the order desk and give the order ID
It is printed on the confirmation email, and it is the one reference the desk can look a purchase up by. The website address runs on a separate system that holds no orders at all, so writing to it starts nothing.
Wait for the return authorisation before packing anything
The desk issues it together with the address to send to. Bottles that arrive without one have nothing to be matched against and can be turned away at the door.
Write your name, email and order ID on a slip and put it IN the box
A shipping label on the outside tells the desk where a parcel came from and not whose refund it is. This is the step that decides whether the money moves in a week or a month.
Send it tracked, and pay for that yourself
Return carriage falls to the buyer. Hold on to the tracking number until the credit shows: it is the only thing that proves the bottles ever left you.
Allow 3–5 business days at the desk, then 5–10 at your bank
Those are two different organisations queuing one after the other. Once the desk has issued the credit nothing on this side can hurry the second half along.
A box arriving with no name inside it. The desk receives parcels and has to match them to orders, and a bottle in a box with a shipping label on the outside and nothing on the inside is difficult to place. Full name, email and order ID on a slip of paper costs nothing and solves it.
The full version, including what happens if a parcel goes missing on the way back, is on the refund policy.
Why the TheYavue window is sixty days and not fourteen
This is the part of the guarantee that is genuinely well judged, and it is worth explaining rather than just stating.
A fourteen-day window on a carotenoid formula would be a window that closes before the product has had a chance to do anything. Macular pigment accumulates over weeks. A 2024 network meta-analysis pooled the supplementation trials that measured it and found change on that timescale. The bilberry trial ran twelve weeks to its endpoint. AREDS2 ran five years.
Against that, the distributor’s own review summary reports a typical wait of three to six weeks and prints no reviewer writing before day 39.
Sixty days sits comfortably past both. It is long enough for the mechanism to show up if it is going to, long enough for the reported wait to pass, and it lines up with two bottles at the label dose. A guarantee that covers a fair test is a different thing from a guarantee that covers a change of mind, and this is the first kind.
Sixty days is two bottles. Two bottles is the smallest honest test of a product built on accumulation.This desk’s reading of the window
What the TheYavue guarantee is not
A money-back guarantee is a purchase policy. It is worth saying what that excludes, because the word guarantee does a lot of work in supplement marketing.
It is not a promise that the product works. The seller is offering to return your money if you are not satisfied, which is a commercial undertaking and a perfectly good one. It is not a claim about biology and it should not be read as one.
It is not a medical guarantee. Nothing about the window says anything about what the capsule does in a retina.
And it is not open-ended. Sixty days from purchase, not sixty days from when you got round to starting the bottle. The date on the order email is the date that counts, which is the single most useful thing to know about it.
Purchase, not delivery and not first capsule. If a six-bottle pack sits in a cupboard for three weeks before you open it, the window has already been running for three weeks.
The practical instruction that follows: start the bottle when it arrives, and mark the purchase date somewhere you will see it at week eight.
TheYavue guarantee questions
How long is the TheYavue guarantee?
60 days from the date of purchase. Opened bottles are included, so you do not have to leave a seal intact to qualify.
Do I have to return the TheYavue bottles?
Yes. Call the order desk on +1 (315) 724-2018 for a return authorisation and the return address, then post them back with tracking at your own cost.
Does the TheYavue window start at purchase or at delivery?
Purchase. The date on your order email is the date that counts, which is why a pack left unopened in a cupboard is quietly using up its own window.
How long does a TheYavue refund take?
Three to five business days for the desk to process it once the bottles arrive, then a further five to ten for it to appear on the card. The second wait belongs to your bank.
Can I get a refund on a TheYavue six-bottle pack?
Yes, within 60 days of purchase and with the bottles returned. It is the pack most worth thinking about in advance, because six months of product is a larger commitment than a sixty-day window.
What if I bought TheYavue somewhere other than the official checkout?
The window is operated against orders placed through the seller’s own checkout. An order the desk cannot see is an order it cannot refund, which is the concrete reason the buying route matters.
What this TheYavue guarantee page relies on
The terms come from the seller. The trials below are the ones that make sixty days a defensible length rather than an arbitrary one.
- Hu W, Seah V, Huang V, et al. Effect of antioxidant supplementation on macular pigment optical density and visual functions: a systematic review and network meta-analysis of randomized controlled trials. Adv Nutr. 2024;15(5):100216. PMID 38582248. https://pubmed.ncbi.nlm.nih.gov/38582248/
- Kosehira M, Machida N, Kitaichi N. A 12-week-long intake of bilberry extract (Vaccinium myrtillus L.) improved objective findings of ciliary muscle contraction of the eye: a randomized, double-blind, placebo-controlled, parallel-group comparison trial. Nutrients. 2020;12(3):600. PMID 32106548. https://pubmed.ncbi.nlm.nih.gov/32106548/
- Age-Related Eye Disease Study 2 (AREDS2) Research Group. Lutein + zeaxanthin and omega-3 fatty acids for age-related macular degeneration: the Age-Related Eye Disease Study 2 (AREDS2) randomized clinical trial. JAMA. 2013;309(19):2005-15. PMID 23644932. https://pubmed.ncbi.nlm.nih.gov/23644932/
- Chew EY, Clemons TE, Agrón E, et al. Long-term outcomes of adding lutein/zeaxanthin and omega-3 fatty acids to the AREDS supplements on age-related macular degeneration progression: AREDS2 report 28. JAMA Ophthalmol. 2022;140(7):692-698. PMID 35653117. https://pubmed.ncbi.nlm.nih.gov/35653117/
- Questions and Answers on Dietary Supplements. U.S. Food and Drug Administration. https://www.fda.gov/food/information-consumers-using-dietary-supplements/questions-and-answers-dietary-supplements
Order TheYavue on the official website
Sixty days from purchase, opened bottles included, which is two bottles and the smallest honest test of a product built on accumulation.
One bottle $59 · six bottles $234 · 60-day money-back guarantee
Order TheYavue On The Official WebsiteOne capsule twice a day · 60 a bottle · lot THE-26/TH-4593
